I wanted to take the opportunity this month to wish all our brokers, supporters and readers a happy holiday this summer. We’ve been having some truly amazing weather over the last couple of months, and I hope that unlike me, you’ve managed to spend most of your time outdoors enjoying it!
The second half of the year is in full swing, and we’re truly grateful for all your support so far this year.
From our perspective, it’s been a very busy, but also a very successful first half of 2016. Across Canada, we’re seeing an increasing demand for our services – which is clearly great news, but which also brings increased pressure on maintaining and improving our standards of service. As I’ve mentioned many times before, this is our critical focus as a business, and we’re always looking to raise the bar.
We’ve also seen the launch of our new website in the first half of the year, which is being visited and used by many brokers every day to make submissions or to enquire about partnership. We couldn’t be happier with the initial response to our website, and are already working on various updates to continually increase the services offered online.
Finally, we continue to grow our team both in numbers and in experience. As underwriters, we’re always learning, always developing, and always working together to find better ways to serve you.
We’ve got some more exciting developments coming in the second half of the year, and I can’t wait to share these with you when they’re ready!
In the meantime, happy holidays wherever they may take you,